Contact information
Contact Information
Last Updated: August 2026
Thank you for visiting TERALVIX LLC. We value our customers and are committed to providing timely, professional support. Whether you have questions about our digital products, need assistance with an order, or require technical support, our team is here to help.
Customer Support
If you have any questions regarding your order, downloads, payments, refunds, or general inquiries, please contact us using the information below. We aim to respond to all inquiries within 1–2 business days.
Business Information
TERALVIX LLC
117 South Lexington Street, Suite 100
Harrisonville, MO 64701
United States
EIN: 42-4752784
Contact Details
Email: contact@teralvix.online
Phone: +1 (505) 481-3422
Business Hours
| Day | Hours |
|---|---|
| Monday | 9:00 AM – 5:00 PM (CT) |
| Tuesday | 9:00 AM – 5:00 PM (CT) |
| Wednesday | 9:00 AM – 5:00 PM (CT) |
| Thursday | 9:00 AM – 5:00 PM (CT) |
| Friday | 9:00 AM – 5:00 PM (CT) |
| Saturday | Closed |
| Sunday | Closed |
Support Topics
- Digital download assistance
- Order status inquiries
- Payment questions
- Refund requests
- Technical support
- General product inquiries
Response Time
Our customer support team strives to respond to all emails within 24–48 business hours. Response times may be slightly longer during weekends or public holidays.
Mailing Address
TERALVIX LLC
117 South Lexington Street, Suite 100
Harrisonville, MO 64701
United States
We appreciate your business and look forward to assisting you.